The Mobile team supports American Family's Omni-Channel strategy delivering a consistent, high-quality digital experience for customers. You will be in a supporting role focused on enabling and improving self-service functionality for policyholders, driving adoption, retention, and overall customer experience. Report to Senior Manager, Engineering.
• Design and develop solutions to level of quality defined by requirements in adherence with standards, methodology, and internal controls
• Understand and identify system dependencies; understand functionality, integration points, and impacts of proposed changes
• Follow through with options and recommendations
• Provide appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics
• Define, conduct, and/or participate in testing (unit, system integration)
• Collaborate with others regarding effectiveness of systems flow, data usage, and manual or automated processes
• Ensure software development meets standards for programming, design, performance, quality, and security
• Participate in team activities and take on additional work tasks as needed
• Create, maintain, and/or enhance system documentation as needed
• Demonstrated experience developing customer-driven iOS applications using Swift
• Proven ability to apply iOS application architecture patterns (MVVM, MVC) to build scalable and maintainable code
• Demonstrated experience integrating with REST APIs and third-party SDKs
• Demonstrated experience translating feature requirements and design mockups into functional and maintainable iOS application code
• Solid knowledge of modern mobile development lifecycle, including version control with Git, CI/CD pipelines, and App Store release process
• Strong commitment to quality, demonstrated by writing unit tests (XCTest), participating in code reviews, and debugging effectively within Xcode
• Travel requirements up to 5%
• Experience with Airship, Optimizely, ForgeRock
• Interest in mobile observability and performance work (launch-time optimization, main-thread profiling, crash triage)
• Background in regulated industries (insurance, fintech, healthcare)
• Comprehensive medical, dental, vision, and wellbeing benefits
• Competitive 401(k) contribution
• Pension plan
• Annual incentive
• 9 paid holidays
• Paid time off program (23 days accrued annually for full-time employees)
• Student loan repayment program
• Paid-family leave
• Relocation support offered for eligible candidates
• Flex office/home role
• Equal opportunity employer with accommodations available
• Must be authorized to work without sponsorship
• Background checks and non-disclosure agreement required
• New Employee Orientation in person at Madison, WI or core locations
• Hybrid work model (minimum 10 days/month in office)
• No remote-only — must be near Boston, MA or Madison, WI
• Regulated industry experience preferred
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