Otter.ai provides an AI notetaker and conversational knowledge engine that transcribes meetings, turns them into searchable knowledge, and powers workflows with automated summaries, AI Chat, real-time transcription in multiple languages, speaker recognition, action item capture, and push to CRM (Salesforce). Otter serves sales teams (capture call notes, live coaching, automated follow-ups), education (capture lectures and discussions), media (interviews and production meetings), and recruiting (real-time interview help). Users report saving over four hours per week. Otter integrates with Zoom, Google Meet, Microsoft Teams, Slack, Salesforce, Google Drive, Notion, Jira, Dropbox, Google Calendar, and Google Docs. The platform also offers an MCP Server for ChatGPT, Claude, and other AI chat tools to securely access meeting knowledge.